CRM Consulting Associates

Welcome to a great place to explore the potential for enhanced CRM benefits, including managed system support for traditional on-premises and/or a Software-as-a- Service (SaaS) Cloud Computing systems.

Our organization specializes in Advanced Administration, System Development & Architectural Design focused on Salesforce.com (SFDC) Customer Relationship Management (CRM) Solutions. CCA, LLC, provides CRM administrative services, specializing in SalesForce (SFDC) CRM systems, including traditional on-premises and online CRM SaaS Cloud Support. Our lead business analyst is a Certified SalesForce Advanced Administrator with 15 years’ experience in large corporations, including ChoicePoint, LexisNexis, and E*TRADE.

Services Include

Ongoing CRM Administration Support Evaluation of potential benefits and costs for improving on-premises and/or online CRM SaaS Cloud Support.

Traditional System and/or Cloud Process Enhancement

Please allow us the opportunity to streamline and improve your existing pain points to ensure efficiency and effectiveness in your process flows. Studies show that coordinated CRM system interfaces yield significant improvements across functional areas such as account management, engineering, order taking, and project delivery systems. We can also assist in training cross-functional teams to define CRM technology needs up front, prior to investment.

Implementing New Cloud Instances: Searching for Lower Cost Systems

We can assist in evaluating a side-by-side look at traditional, on-premises CRM systems versus the new software-as-a-service (SaaS) systems in the market today. SaaS/Cloud based systems have a lower cost (less computer hardware and software infrastructure), but traditional on-premises systems allow users to effectively manage their business via hardware and software that is under complete control. It should be noted that some SaaS vendors allow a mix of their applications, allowing clients the flexibility to choose which data and applications are hosted on-premises, and which in the Cloud. For a benefit/cost study of potentials benefits for SaaS Cloud deployment, request a free copy of: A CASE FOR CALIBRATING OR UPGRADING CRM in our “Contacts” Section. Please contact us for an initial complimentary evaluation of your company needs.